Support

At City Networks, our support team is dedicated to helping you succeed with your IT management needs, and get the most value out of our service. We offer expert-level customer support, online web support systems, and online knowledge bases. When you subscribe to our service, support is already included with no additional costs. Our support services include:

 Multiple ways to contact support: web, email, and phone based support.
 Searchable knowledge base with solutions to the most commonly asked support questions.
 12/5 live phone support (PST 8-5, excluding holidays).
 Unlimited support requests - there is no limit to the number of tickets you can submit.

Version 4.0.3.13 (1.78MB) Test out the new features: Download Beta

 Contacting Support Email: support@citynetworks.cc
 Phone: call us at +1-786-506-3634. (EST 8-5).
 Knowledge Base: Access the knowledge base
 Submit a ticket: create a new support ticket

Complimentary Activation Call Need help with your Online activation? we offer a complimentary phone training to help you get started. Please contact us at support@citynetworks.cc to schedule a 30-minutes deployment call. During the call we'll walk you through the activation process, conduct a test agent deploy and discuss the best approach to deploy Manage Systems across your network.